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— Moiré & Co —

Return & Refund Policy

We want you to enjoy your shopping experience with Moiré & Co. If for any reason you are not satisfied, please review our return and refund guidelines below.

Eligibility for Returns
  • Returns are accepted within 14 days from the date of delivery.
  • Items must be unworn, unused, and in their original packaging.
  • For hygiene reasons, accessories such as earrings cannot be returned.
Non-Returnable Items
  • Sale items, gift cards, and custom-made products are non-refundable. Final Sale
Return Process
  1. Contact us at contact@moireco.uk with your order number and reason for return.
  2. If approved, we will provide instructions for the return process.
  3. Customers are responsible for return shipping fees.
£
Refunds
  • Once we receive and inspect the returned item, you will be notified by email.
  • Approved refunds will be issued to the original payment method within 7–14 business days.
  • Shipping costs are non-refundable.
Damaged or Defective Items
  • If you receive a damaged or defective item, please contact us within 7 days of delivery with photos as proof.
  • We will arrange a replacement or refund free of charge.

Need Help With a Return?

We're Here For You

Reach out with your order number and we'll sort it out quickly.

contact@moireco.uk