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— Moiré & Co —

Shipping Policy

Thank you for shopping with Moiré & Co. We are committed to providing a smooth and reliable delivery experience. Please review our shipping policy before placing your order.

Processing Time
  • Orders are processed within 1–5 business days after payment confirmation.
  • High-demand periods may result in slightly longer processing times.
Shipping Time
  • Products are shipped directly from our global suppliers.
  • Estimated delivery time ranges from 7–21 business days, depending on your location.
  • Delays may occur due to customs clearance or local postal services.
Tracking Information
  • A tracking number will be provided by email once your order has been shipped.
  • Tracking updates may take up to 5 business days to appear after dispatch.
Delays
  • Moiré & Co is not responsible for delays caused by customs, strikes, weather, or shipping carriers.
  • If your order does not arrive within 45 business days, please contact us — we will investigate and resolve the issue promptly. Important
Lost or Damaged Orders
  • If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging.
  • We will arrange a replacement or refund as quickly as possible.

Need Assistance?

We're Here For You

Questions about your order or our shipping process? Reach out — we respond within 24 hours.

contact@moireco.uk